It happens. A customer tells us how much they spend with our store and threatens to write to corporate because we won’t take back their used product. Or a co-worker… Read more Quick Tips on How to Keep Your Cool During Intense Moments (Companion Article for Nov ’21, week 4) →
In this article, you might get taken on a bit of a ride… or at least be surprised at the direction this takes you. While last week’s discussion lead by… Read more Creating A Structure for Planning Personal and Professional Success (Nov ’21, week 3 companion article) →
In this companion article for Week 2 of November’s theme of Countdown to Blastoff, our topic is one that both Hourly AND Supervisory employees in stores should find VERY USEFUL. As… Read more How to Maximize Teachable Moments in the Retail Holiday Season (Nov week 2 companion article) →